Using the Hopin Platform
Hopin registration page.
You will be able to access the event on Hopin 15 min before it starts from your profile dashboard by logging into your Hopin account. You are also going to receive a reminder by email one day before and one hour before the event starts, to make sure that you don't miss it!
Similar to a physical event, you can choose where you want to go and what you'd like to attend. In the reception area you will find the complete agenda showing what is happening where on each day. You will also find an overview of the different event areas, and further details about the event.
Similar to a physical event, you can choose where you want to go and what you'd like to attend. In the reception area you will find the complete agenda showing what is happening where on each day. You will also find an overview of the different event areas, and further details about the event.
On the right side of the screen you'll find the main event chat where you can comment and interact with other event participants. You can ask questions to the using the chat function during presentations using the both Stage and Sessions. Make sure to follow the event chat for any important announcements and updates.
Aside from the main chat, you can participate in polling under the ‘Polls’ tab, and DM participants by browsing under the ‘People’ tab. You can also invite someone to join you in a private meeting room, by inviting them to a video call. Please make sure the other person is aware and interested in having a video call before sending the invitation.
Aside from the main chat, you can participate in polling under the ‘Polls’ tab, and DM participants by browsing under the ‘People’ tab. You can also invite someone to join you in a private meeting room, by inviting them to a video call. Please make sure the other person is aware and interested in having a video call before sending the invitation.
Tips & Tricks for Using Hopin
- We recommend attending the event using a laptop or desktop computer, as we cannot guarantee it will work flawlessly on mobile.
- Refresh your page right before the event starts and if you have any issues accessing any part of the event.
- For the best Hopin experience, we recommend that you use Chrome or Firefox. Download Google Chrome here.
- When an area (e.g., Stage) is “live” according to the event schedule, the red “LIVE” tag will be shown, indicating to attendees where the action is at the time.
- The “What’s happening now” button in the Reception area allows you to one-click navigate to where the action is.
- Keep track of any announcements and pinned messages from TCSF in the event chat.
- Make sure to check the housekeeping rules per area to make the most out of the interactivity.
- You can send direct messages to an individual at the event via DMs in the People tab or invite someone to join you in a private meeting room, by inviting them to a video call. To send a DM, find the person you wish to chat with in the People tab, click their profile photo, and start your conversation.
- Please use headphones when participating on-screen. This will help eliminate echo and feedback.
- Set up your profile before the event. Be sure that you have created a password for yourself in Hopin so that you can easily log in to an event.
- Check your internet speed. We recommend a minimum of 5mbps download and 2mbps upload. Ideally, we like to see 30mbps download and 10mbps upload or higher for the best quality. Test your speed here.
- Each Session and Expo booth will have a separate chat where you can interact with other participants or ask questions to the hosts at the session you are attending.
Attendee Quick Reference Guide—Troubleshooting Tips
If you have any further questions, please email megan@thecutesyndrome.com.
Watch the “How to use Hopin as an attendee video” below:
Changing Display Languages
Hopin allows you to select your preferred language for headlines, buttons, and other text from Hopin. This does not change the language of the content created by the organizer and other attendees. You can select English, French, German, or Hebrew by clicking your profile photo in the top right corner and selecting "Languages".
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